Access Services

Welcome to The Cedar! We strive to make our facilities and programming available to as many community members as possible and will accommodate access requests to the best of our ability. If you have any questions about The Cedar’s accessibility or have a specific need that is not addressed by the resources listed below, please contact our box office at 612-338-2674 or info@thecedar.org. 

Website Accessibility Policy

At The Cedar, it’s important to us that our website be accessible to everyone regardless of their disability. Your ability to access all the information on our website in a comfortable manner is important to us. We are always open to your experiences and ideas and want to be available to you if you are having difficulty with website access. In such instances, please feel free to contact Access Coordinator MJ Gilmore at mjgilmore@thecedar.org or 612-338-2674.

Seating Requests

Whether set up for a seated or standing show, The Cedar’s performance space is always accessible to patrons who require special seating accommodations.

Seated Shows:

All our seated shows have general admission, first-come-first-served seating. We are happy to reserve seats and spaces for patrons who are in wheelchairs or who require special seating accommodations.

Standing Shows:

During standing shows, The Cedar always sets aside a section of seats and spaces to the right of the stage for patrons who are in wheelchairs or who require special seating accommodations. We are happy to reserve these for you in advance of a show.

How to request reserved seating:

To ensure that we're able to best accommodate your seating request, we encourage patrons to contact the box office by calling 612-338-2674 or emailing info@thecedar.org at least 24 hours in advance of a show.

TRANSPORTATION

Rides to and from The Cedar can be scheduled through Metro Mobility. Find information on how to schedule your rides here.

Metro Mobility 24/7 dispatch phone number: 651-602-1111

Accessible Restroom

The Cedar has installed a single-unit, all-gender, ADA accessible restroom near the front entrance of the venue to accommodate patrons of all needs.

Increased Ventilation

In 2021 The Cedar updated the HVAC in our concert hall which now runs on a much higher cycle to transfer and replace air and has bipolar ionization. Bipolar ionization is a system that cleans the air and helps remove viruses including SARS-2-CoV, the virus that causes COVID-19.

Assistive Listening

With support from VSA Minnesota, The Cedar is pleased to offer patrons the use of our Assistive Listening System.

How does the Assistive Listening System Work?

  • The system consists of a wireless transmitter and wireless receivers with a choice of headphones, earbuds, or neck loop.

  • There are 20 wireless devices available for usage.

How do I request an assistive Listening device?

  • If you’re interested in using an assistive listening device, we recommend that you request a device by contacting the box office via phone at 612-338-2674 or emailing info@thecedar.org at least 24 hours in advance of a show.

  • If you’re interested in using an assistive device on the day of a show, speak to a Cedar house manager once you arrive. The house manager will provide you with a wireless device with assistance from an on-site sound technician.

Companion Ticket Program

If you require assistance to attend a Cedar concert, please purchase a ticket and we will provide a complimentary ticket to one aide, personal care assistant (PCA), direct care assistant, or companion. 


To ensure that we're able to best accommodate your needs, we encourage patrons to contact the box office at 612-338-2674 ext. 0 during business hours Monday-Friday between 11am-4pm, or info@thecedar.org at least 24 hours advance of a show.

Service Animal Policy  

The Cedar allows service animals as defined by the ADA – Minnesota Department of Human Rights: ”A service animal is a dog — or, in rare cases, a miniature horse — that is specially trained to perform specific tasks for a person with a disability.”

To ensure that we're able to best accommodate your needs, we encourage patrons to contact the box office at 612-338-2674 ext. 0 during business hours Monday-Friday between 11am-4pm, or info@thecedar.org at least 24 hours advance of a show.

Parking and Drop Off Zones

Directly in front of The Cedar’s front doors, there is a loading zone/drop off spot. There is currently no curb cut in front of the venue. The closest curb cut can be found at the pedestrian crosswalk 200 feet south of The Cedar’s front doors. Parking is available at the University of Minnesota 19th Avenue Ramp, located just 1/3 block east on Riverside Avenue. Metered street parking is available, but tends to fill up fast.

Ear Protection

The Cedar offers two types of ear protection. We carry complimentary ear plugs, which can be found in our lobby by the concessions bar. We also offer adjustable headband over-ear hearing protection for children upon request. To ensure that we're able to best accommodate your needs, we encourage patrons to contact the box office at 612-338-2674 ext. 0 during business hours Monday-Friday between 11am-4pm, or info@thecedar.org at least 24 hours advance of a show.